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Current status
Business is moving from founder-led ad-hoc execution to a scope-driven model (intake → scope team → build → review → deliver, with invoicing/quotation automated), but breaking down due to role opacity, staffing ambiguity, founder cognitive overload/context switching, and frequent off-plan "fire-drill" tasks bypassing the defined flow. Trust is personality-based, concentrating emergency execution risk on 2-3 people.
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Reference
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